Privacy Policy
Last Updated: 15 May 2025 | Effective: 15 May 2025
Stamira (referred to in this document as "we", "us", or "our") is committed to handling the personal information of anyone who interacts with us responsibly and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what data we collect, why we collect it, how we use it, and how long we retain it.
1. Who We Are
Stamira is an endurance and stamina education company based at Jalan Kuching 210, 51200 Kuala Lumpur, Malaysia. You can reach us at [email protected] or by telephone at +60 3-6257 8413 for any data-related enquiries.
2. Data We Collect
We collect personal data in the following circumstances:
- When you submit the enquiry form on our website (name, email address, phone number if provided, message content)
- When you register for a program or workshop (name, email, contact number, any relevant information you choose to share)
- Through cookies and similar technologies when you visit our website (see Section 6)
We do not collect sensitive personal data as defined under the PDPA unless you choose to share it voluntarily and it is directly relevant to your participation in a program.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Your consent — when you submit a form or register for a program
- Legitimate interest — to respond to enquiries and maintain records of participation
- Contractual necessity — when you are enrolled in a paid program
4. How We Use Your Data
- To respond to your enquiry or registration
- To communicate program details, scheduling, and updates
- To send general updates about Stamira programs (where you have consented to this)
- To improve our programs using anonymised, aggregated participant feedback
We do not use your data for automated decision-making or profiling.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with service providers who assist in operating our website or managing communications (for example, email hosting), under strict contractual confidentiality obligations. We may disclose data if required by Malaysian law or a lawful authority.
6. Cookies
Our website uses cookies to function correctly and to understand how visitors use the site. You can manage your cookie preferences at any time. Please refer to our Cookie Policy for full details on the types of cookies we use and how to control them.
7. Data Retention
We retain enquiry and registration data for up to two years from the date of last contact or program completion. After this period, data is securely deleted or anonymised. Accounting and payment records are kept for seven years in line with Malaysian regulatory requirements.
8. Data Security
We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. This includes access controls for internal systems and secure storage practices. In the event of a data breach that is likely to cause harm, we will notify affected individuals and the relevant authority in accordance with PDPA obligations.
9. Your Rights
Under the PDPA 2010, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Withdraw your consent for processing at any time
- Request deletion of your data (where no legal retention obligation applies)
- Object to processing for direct marketing purposes
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days. If you are unsatisfied with our response, you may lodge a complaint with Malaysia's Personal Data Protection Department (Jabatan Perlindungan Data Peribadi).
10. Third-Party Links
Our website may contain links to external resources. We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently.
11. Children's Privacy
Stamira programs are intended for adults aged 18 and above. We do not knowingly collect data from individuals under 18. If you believe a minor has submitted data to us, please contact us so we can remove it.
12. Changes to This Policy
We may update this policy from time to time. The most recent version is always available on this page with the date of last revision noted at the top. Continued use of our services after a policy update constitutes acceptance of the revised terms.
13. Contact
For any data privacy enquiries:
- [email protected]
- +60 3-6257 8413
- Jalan Kuching 210, 51200 Kuala Lumpur, Malaysia